The other day, a customer asked us to repair the watch because it was not working properly.
I made a few adjustments and delivered it to you.
Although the warranty period had expired, the repair was not a major repair and was handled free of charge.
Thank you very much for sending me a letter.
Simple repairs are often done for free regardless of whether they are under warranty or not.
I'm sure many of our customers will be grateful,
I'm glad that we can rely on them if we need anything.
But I'm really happy that you took the trouble to write me a letter.
I am somewhat moved by the fact that I receive fewer and fewer letters each year.
I'm really glad I opened my shop at a time like this.
It's worth it to do everything we can for our customers.
It was the first day of March that I decided to follow their example and write a letter to express my gratitude.