1. Bank Transfer

Japan Post Bank, Goichihachi Branch, Regular Deposit Account 5125414
Code number 15130-51254141
Account name: GIORNO LLC
((Do) Giorno)

After placing your order, please transfer the total amount to the account listed above.
The deadline for payment is within 2 days from the date of order.

・Please note that bank transfer fees will be borne by the customer.

・After confirming your payment, we will proceed with shipping the product.

※We are closed every Thursday and Sunday.
Please note that payment confirmation and delivery will be after the holiday.

2. Sagawa Express eCollect (cash on delivery)

After you place your order, we will email you the total amount.

・When the product arrives, please select your preferred payment method (cash, credit card, debit card)
Please reply by email.

・Shipping and handling fees will be charged in addition to the product price.

・Please pay the total amount to the Sagawa Express driver.

The following time slots are available:

Time: Morning / 12:00-14:00 / 14:00-16:00
16:00~18:00 / 18:00~20:00 / 19:00~21:00
(We cannot accept requests for specific arrival times.)

*Time zone specifications may not be available in some areas.


Hokkaido 1,870 yen

Tohoku (Aomori, Iwate, Akita, Miyagi, Yamagata, Fukushima) 1,430 yen

Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi) 946 yen

Shinetsu (Niigata/Nagano) 1,210 yen

Tokai (Gifu, Shizuoka, Aichi, Mie) 781 yen

Hokuriku (Toyama, Ishikawa, Fukui): 990 yen

Kansai (Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama): 671 yen

China (Tottori, Shimane, Okayama, Hiroshima, Yamaguchi) 616 yen

Shikoku (Tokushima, Kagawa, Ehime, Kochi) 671 yen

Kyushu (Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima) 616 yen

Okinawa 616 yen + relay fee

*For Okinawa Prefecture, additional forwarding fees will be charged.

*For some other remote islands, additional forwarding fees will be charged.

Cash on delivery fee (including consumption tax)

Under 10,000 yen: 330 yen

Under 30,000 yen: 440 yen

Under 100,000 yen: 660 yen

300,000 yen or less: 1,100 yen

Less than 500,000 yen: 2,200 yen

*Cash on delivery is not available for purchases over 500,000 yen.

3. Shopping Credit (JACCS WeBBy)

・This is a payment method that uses "WeBBy" provided by the credit company JACCS. It is a web-based shopping credit.

・To use this service, when selecting the payment method from the shopping cart, please select "JACCS WeBBy" in the payment method field. You will receive a WeBBy application email along with a reply from our staff.

・After confirming the details, please access the JACCS website from the URL provided and complete the credit application process. After JACCS has reviewed your application, we will ship your item as soon as we receive notification that your shopping credit contract has been completed.
*For details, please visit the JACCS website for "WeBBy" (Web-based shopping credit)

* Installment and skip payments are available.

To use "Easy WEB Installment Payment (WeBBy)", the total payment must be over 30,000 yen (tax included) and the monthly payment must be over 3,000 yen.

Terms of Use
Minimum purchase amount: 30,000 yen or more

Payments: 3 to 60 installments

Skip payment Payment can be made up to 6 months in advance.

Interest fee: Varies depending on the number of installments and the start date of payment

Withdrawal date: 27th of each month (if the bank is closed, the withdrawal will be made on the next business day)

■List of installment fees by number of payments

Number of payments
3 times 1.20%
6 times 2.40%
10 times 4.00%
12 times 4.80%
15 times 6.00%
18 times 7.20%
20 times 8.00%
24 times 9.60%
30 times 12.00%
36 times 14.40%
42 times 16.80%
48 times 19.20%
54 times 21.60%
60 times 24.0%

■ List of fees for skip payment

Grace period

1 month 0.60%
2 months 1.20%
3 months 1.80%
4 months 2.40%
5 months 3.00%
6 months 3.60%

・The above fees will be added to the regular fees.

4. Credit cards

・You can use cards registered with each card company's identity authentication service (3D Secure), such as VISA, MasterCard, JCB, and AMEX.

*Cards that have not been registered for the "Identity Authentication Service" cannot be used.
Please check in advance.

・If you wish to make installment payments using a credit card or make bonus payments , please select "Credit card (installment payments only)" on the payment screen.
Once your order is confirmed, SoftBank Payment will send you an online payment confirmation email or SMS to your mobile phone number.

*Gmail cannot be used due to security reasons.
*When using SMS, please set up your mobile phone to receive messages.

The number of installments and the availability of bonus payments will vary depending on your credit card contract. For details, please contact your credit card company.

5. Shopping Guide

[About warranty]

The product warranty covers natural failure of the internal mechanism for one year from the date of purchase.

[Regarding the delivery note]

We are currently implementing a paperless system for receipts and statements.
Thank you for your understanding.
If you need anything else, please contact us.

[Shipping and Delivery]

We offer free domestic shipping.

*Customers who wish to pay by cash on delivery will be charged shipping and cash on delivery fees.

The designated courier company is Sagawa Express.
If you would like to use a different courier service, we will provide you with a separate estimate for shipping charges.

Products delivered by courier will be delivered in person.

[Returns and Exchanges]

  • We do not accept cancellations, returns, or exchanges due to customer convenience.

  • If the product you receive is different from the product you ordered, please contact us within 2 days of receiving the product.