We recently repaired a customer's watch.
This time, we were asked to replace the battery and the belt.
Even after changing the battery it still didn't work properly.
The overhaul was done within about a year and three months,
It was a little early, but I thought the clock had stopped because the battery had run out.
After replacing the battery, the time will be delayed for several minutes.
I requested an emergency worker to respond.
Our warranty after overhaul is 6 months.
In the event of a natural breakdown, excluding a dead battery, we will repair it free of charge.
If there is wear on the parts or external factors, repairs will be charged at actual cost.
This time, it didn't work properly due to strong internal magnetism and humidity.
I asked the craftsman to repair it again, and he did the work for free.
Normally, the repair costs around 10,000 yen.
This time, no repair fees were charged, so the item was returned to the customer.
Even if the warranty period has expired, repairs may not necessarily be charged, but may be free at the discretion of the craftsman.
If you have any problems after repairs at our store, please feel free to contact us!
