Repair of a product that was brought in by a customer the other day.
This was a fairly major repair.
This time, the customer requested that the crown be installed in addition to an overhaul.
Not only is the crown stuck and lost,
The entire spool had broken, so it was necessary to replace the spool.
For the time being, I had some stock parts for the crown and winding core, so
This installation worked fine,
During the overhaul, some internal parts were replaced.
When I opened it, I found that it had rusted due to moisture.
Both the terminal that holds the battery and the part that holds the spool were broken.
Of course, this also needed to be replaced, so I did.
Furthermore, the crown of the inner case that holds the movement in place is
It seemed that the crown had been damaged when it came off.
However, this cannot be replaced as there are no parts available.
The watch itself is usable so I returned it as is.
The cost of this repair is
Overhaul ¥22,000
Crown and core installation ¥16,500
Terminal and core clamping service
Belt replacement ¥7,700
This time we were able to replace the parts and repair it,
If the parts were not available, the manufacturer would have had to repair it, which would have cost a considerable amount of money.
Although the crown was damaged in an unexpected accident,
I'm really glad that we were able to carry out the repairs to meet the customer's needs.
Thank you very much for using our store!
