Display regarding specified commercial transactions

Shop Information

Seller Company Name: Giorno LLC
Shop Name: REGALO vintage watch
Operating Officer Representative Employee: Chisato Ihara

Antiques Dealer License: Fukuoka Prefectural Public Safety Commission No. 901081810005
Qualified Invoice Issuer Registration Number: T9240003003439
Address 2-7-4 Aomi, Koto-ku, Tokyo, 135-0064, Japan
the SOHO 622
Orders/Inquiries TEL: 03-4363-5749
Email: info@regalo-watch.com
Website: http://www.regalo-watch.com
Business Hours 11:00 AM - 5:00 PM
Closed: Every Thursday and Sunday (including national holidays) and other irregular holidays
Selling Price Stated on each product page
Quantity for Sale While supplies last. If an item is out of stock, we will contact you by phone or email.
Fees Other Than Product Price ・Shipping fee: Free within Japan (separate shipping fee required for repairs/parts only)
・For bank transfers: Transfer fees are borne by the customer
・For cash on delivery: COD fees (vary depending on purchase amount)
・Delivery company: Sagawa Express (date and time specified delivery available)
Payment Methods Online Store
・Credit card (VISA・MASTER・AMEX・Diners・JCB)
・Bank transfer
・Sagawa Express Cash on Delivery
・JACCS shopping loan

In-store
・Cash
・Credit card (single payment, installment, revolving, bonus payment)
・JACCS shopping loan
Product Delivery Time After confirming payment, in-stock items will be shipped within 1-5 days.
Cash on delivery items will also be shipped within 1-5 days.
If an item is out of stock, we will contact you by phone or email.
If you are not available to receive the delivery, please pick it up within the period stated on the delivery company's missed delivery notice.

Returns and Defective Products

Return Period/Conditions Returns and exchanges due to customer convenience are not accepted.
Return Shipping Costs In the event of damage during shipping, defective products, or incorrect delivery, return shipping costs will be borne by our store. Please contact us within 2 days of receiving the product.
Returns and Defective Product Handling Returns and exchanges will be accepted if the product is clearly different from the description. If the product malfunctions, it will be handled as a repair. Returns and exchanges due to customer convenience are generally not accepted.
Cooling-off Period The cooling-off system does not apply to mail order sales.

Information Security Policy

Giorno LLC (hereinafter referred to as "the Company") is committed to protecting the information assets entrusted to us by customers and the Company's own information assets from threats such as accidents, disasters, and crimes, and to earning the trust of customers and society. Based on the following policy, the entire company will work on information security.

1. Management Responsibility
The Company will strive to improve and enhance information security systematically and continuously under the leadership of management.

2. Establishment of Internal System
The Company will establish an organization for maintaining and improving information security and set information security measures as formal internal rules.

3. Employee Efforts
The Company's employees will acquire the knowledge and skills necessary for information security and solidify their commitment to information security.

4. Compliance with Laws and Contractual Requirements
The Company will comply with laws, regulations, standards, and contractual obligations related to information security, and meet customer expectations.

5. Response to Violations and Incidents
The Company will appropriately address violations of laws, breaches of contracts, and incidents related to information security, and strive to prevent recurrence.

Established: September 1, 2022
Giorno LLC
Representative Employee Chisato Ihara