This is a repair for a watch that was brought in by a customer.
The watch was previously repaired at our store several years ago and has been carefully used since.
This time, an overhaul was performed because the watch was running slow.
A closer look at the symptoms revealed strong magnetization and moisture effects,
so we performed an overhaul and repair this time.
There was no damage to any parts, and the repair was completed with standard procedures.
This time, as well, we were able to work smoothly because we had heard about the symptoms from the customer in advance.
If you inform us of the watch's condition beforehand, we can generally determine the scope of work.
However, for watches that have been left unattended for many years, if it's a battery-powered watch, there's a possibility of liquid leakage.
For screw-back watches, the case back might be seized, requiring us to outsource the work to another craftsman.
Thus, the scope of work can vary greatly depending on the symptoms.
Especially for popular vintage models of Cartier Santos,
if the bezel screws are seized, they cannot be removed,
and the bezel screws must be processed before an overhaul can be performed.
The symptoms vary depending on the watch, so we will try to accommodate as much as possible,
but the most important thing is to perform regular maintenance to prevent major repairs.
This is crucial.
Even for a single case back screw, it is always removed during maintenance,
allowing us to clean accumulated dirt and care for the parts.
If left unaddressed, the dirt can harden and prevent the screws from being removed,
so you can understand how important regular maintenance is.
If you own a watch that other stores have refused to repair,
or if the manufacturer has charged an exorbitant repair fee,
please consult our store for maintenance issues.
We will do our best!