This is a request for a battery replacement that was made the other day.
We offer free battery replacement for watches purchased from our store.
It's surprising how few customers know about this, so I'm uploading it again!
We will check the condition of your watch and replace the battery.
If it works properly, you can return it.
If it does not operate normally, an overhaul is recommended.
First, check the magnetism of the watch.
Clean the case and bracelet.
Then we demagnetize the parts, replace the battery, and reassemble the parts.
If necessary, we will check the operation for several days.
This is all free work.
As a small token of our appreciation to those who have chosen our store and made a purchase,
This is our attitude towards our customers who take good care of their watches.
If an overhaul is required, the basic fee will be 16,500 yen.
If you would like a new exterior finish, we can do so for an additional 11,000 yen.
Delivery times vary depending on the work,
Once we have confirmed the repair details you require, we will let you know the approximate delivery time.
This time, I noticed a strong magnetism when I replaced the battery, so
Demagnetize and check accuracy.
It was working fine without any issues so I returned it.
A customer asked me, "How much will the repair cost?"
People are sometimes surprised when I tell them it's free (laughs).
However, please note that if you are only requesting a battery replacement, you will only be responsible for the round-trip shipping costs.
As with any battery-operated watch, it is inevitable that the battery will need to be replaced.
When the battery runs out, you will eventually have to ask for a battery replacement.
In that case, it would be nice if cleaning the exterior was free of charge.
I do it because that's what I think it is.
Factors to consider when purchasing a watch in the future:
And if you bought it from our store but didn't know about it, please let us know!