I recently received a call from a customer.
I received a report that the watch you purchased the other day was really good.
I haven't met you yet because I'm a long-distance customer.
A few years ago, people found out about our store through our website and SNS,
Customers who purchased not only watches but also collection cases.
This time, a watch that I have been interested in for a long time has arrived,
I received a call immediately after posting it on the website.
We will discuss the purchase with your family and look forward to hearing from you later.
After purchasing, the product will be shipped and arrive.
It seems that the customer likes this watch so much that you can feel his "passion", and at the same time,
Even more than that, we were confident that the model was in the best condition ever.
When I received your call, I was really moved and you could tell that I was excited.
``Thank you very much for this time!''
I felt something welling up inside me.
Yes, this is what it means to run a shop.
Delivering excitement and gratitude to customers who purchase from us.
What I can do even though I have no special talent is
We will do 120% for those who want to buy at our store.
Do what you think no one else in this world can do to the best of your ability.
This has been my feeling since the store opened,
That is the best way to receive a call, which means that we have been evaluated in the best possible way.
Nowadays, people you only meet once with just one smartphone,
Or someone you've never met,
We live in an era where it is easy to evaluate things, good or bad.
In such a situation, there are people who express their gratitude not only by email but also by phone and letter.
I don't think there are many, including myself.
So this time, more than the customers who were impressed by the product,
I was personally moved by my customers.
It's important to convey your feelings directly!
Come to think of it, I've been using this phone since it first opened, and the battery has started to run out easily.
It's hard to buy a new one because there are various episodes (lol)