Display regarding specified commercial transactions

Shop Information

Seller
Company name: GIORNO LLC
Shop name: REGALO vintagewatch
Operation Manager
Representative: Chisato Ihara

Secondhand goods dealer license: Tokyo Metropolitan Public Safety Commission No. 901081810005
Eligible claim issuer registration number T9240003003439

location
〒135-0064

Tokyo, Koto-ku, Aomi 2-7-4 the SOHO 622

Orders and inquiries
TEL: 03-4363-5749

Email: info@regalo-watch.com
Homepage: http://www.regalo-watch.com

Business day
11:00-17:00
Closed: Thursdays, Sundays (including public holidays), and other irregular holidays
Selling price
Set for each product
Sales volume Products are available while stocks last.
If the item you ordered is out of stock, we will contact you separately by phone or email.
Costs to be paid other than the product price
About shipping 		Free shipping within Japan (additional shipping charges apply when shipping repaired items or parts only)

If paying by bank transfer, bank transfer fee

The delivery company is basically Sagawa Express.

If a delivery date and arrival time are specified, we will deliver the item on the specified delivery date and arrival time.

Cash on delivery fee: Cash on delivery fee varies depending on the purchase amount.
Payment Method
Delivery time
Payment methods at stores
  • cash
  • Credit card (VISA, MASTER, AMEX, Diners, JCB)
    Credit card payments can be made in one lump sum, installments, revolving payments, or one-time bonus payments.
    Please check with your card company in advance regarding the credit limit, number of payments possible, etc.
  • The product will be delivered after payment is completed.

Payment methods on the online store

  • credit card
  • Bank transfer
  • Sagawa Express COD
  • JACCS Shopping Loan

Bank transfer (prepayment), cash on delivery

  • When paying by bank transfer, products that are in stock will be shipped within 1-5 days after payment is confirmed.
    For cash on delivery, just like bank transfer, we will ship your order within 1-5 days if the item is in stock.
    If you have a specific delivery date in mind, we will deliver on that date.
  • If you are not at home when the product is delivered, please make sure to collect the product within the number of days indicated on the delivery company's delivery slip.
  • If the item you ordered is out of stock, we will contact you by phone or email.


Returns and defective products

Return deadlines and conditions
We cannot accept returns or exchanges of products delivered due to customer reasons.
Return Shipping Fee
In the event of damage during shipping, defective products, or incorrect delivery, the shipping costs for return will be borne by our store.

Please contact us within 2 days of receiving the product.

Returning defective products
We will accept returns and exchanges for products that are obviously different from the product description. However, if there is a defect in the product, we will repair it. As a general rule, we do not accept returns or exchanges due to customer convenience.
cooling off
Our cooling off system is different from the cooling off system for door-to-door sales. We will ship within three business days, excluding Sundays and holidays.

 

Information Security Policy

GIORNO LLC (hereinafter referred to as "our company") will work on information security throughout the company based on the following policy in order to protect the information assets entrusted to us by our customers/our company from threats such as accidents, disasters, and crimes, and to live up to the trust placed in us by our customers and society.

1. Management Responsibility

The Company will endeavor to systematically and continuously improve and enhance information security under the leadership of its management.

2. Establishment of internal structure

The Company will establish an organization to maintain and improve information security and will establish information security measures as official internal rules.

3. Employee Initiatives

Our employees will acquire the knowledge and skills required for information security and ensure their commitment to information security.

4. Compliance with legal and contractual requirements

We comply with laws, regulations, norms and contractual obligations related to information security and meet our customers' expectations.

5. Response to violations and accidents

In the event of any violation of laws, contracts, or accidents related to information security, we will take appropriate action and strive to prevent recurrence.

Date of enactment: September 1, 2022

GIORNO LLC

Representative Director Chisato Ihara