Regular maintenance on the products we sold that we received the other day.
This time, the work was completed as part of an overhaul request...
After the overhaul, we were doing the final check.
The power reserve is so weak that it stops after a few hours.
At first I suspected it was a defective product.
Watch repair is a job done by humans, so it is inevitable that there will be some mistakes.
The movement used in this watch will not malfunction unless extraordinary circumstances occur.
Because of that, I thought something was odd, and as I was winding the crown...
There is a "pash, pash" sound.
"The spring has completely run out."
The mainspring breaking after an overhaul is a very rare occurrence, occurring once every few years or so.
In our repairs, we use usable parts until they break,
If there is no need to replace the mainspring, you can continue to use it as is.
The mainspring is the part that deteriorates the most, so it will eventually break.
Maybe this was good timing.
It would be a hassle for the customer if the spring broke immediately after the watch was handed over.
I'm glad I noticed something was wrong before I handed it over, so I'm taking this positively.
I apologize for taking longer than usual.
After I told them about the final check, the spring broke,
This time, we only charged ￥19,800 for the overhaul.
A small deficit is unavoidable, but there are times like this so I can't worry about it.
For now, we have been able to deliver the product to the customer safely, so
You will be able to use it frequently until the next overhaul.
Thank you again for this opportunity!
