【Cartier】Cartier Santos Galbee LM Black Roman Cartier Complete Service Completed

For selected products, we have the watch serviced by Cartier through Cartier Complete Service so that we can deliver the watch in the best possible condition.

Cartier Complete Service includes the disassembly and cleaning of the watch components, movement repair, inspection and adjustment, and reassembly, performed by Cartier watch technicians.

Products that have received Cartier Complete Service come with an original Cartier repair invoice.

For 24 months from the date stated on the repair invoice, the watch is covered by Cartier's repair warranty for natural failures resulting from normal use, subject to Cartier's terms and conditions.

After the Cartier repair warranty period ends, our store will continue to provide repair support, allowing you to enjoy your watch with confidence for many years to come.

If any parts were replaced by Cartier, this information is listed in the product details section of the respective product page.

Watches purchased from our store are eligible for the following complimentary after-sales services for life.

Magnetism Removal

We provide complimentary demagnetization for watches affected by magnetism.

Bracelet Cleaning

For watches with bracelets, we provide complimentary bracelet cleaning.

Battery Replacement

For quartz watches, we provide complimentary battery replacement.

We continue to support you after your purchase so that you can enjoy your watch comfortably for many years to come.

To request after-sales service, please ship the watch to our store in Japan. The customer is responsible for all shipping costs to and from our store, whether the purchase was made in Japan or from overseas.