[Cartier] Mastronde SM Ivory Loma

・About Overhaul

We overhaul all watches we sell regardless of whether they are mechanical or battery type.
When parts need to be replaced during overhaul, we use original parts as much as possible.
(Excluding consumable parts such as spring rods and plastic glass)

・About the products that have completed the "complete service at Cartier".

We want to sell Cartier watches in as good condition as possible, so we repair some Cartier watches at the manufacturer.
For watches listed as "Complete service completed by Cartier" on the product detail page, the manufacture has replaced the movement and parts.

Cartier Boutique offers a 24 month warranty for spontaneous repair from the date on the repair statement.

Other exterior parts have been replaced with new ones, so please refer to the product detail page.

・About polishing and re-plating

In our shop, we want to sell our products to our customers in as beautiful a condition as possible, so we polish watch cases and bracelets to make small scratches less conspicuous, and we re-plate our products such as the must series of Cartier.
Relevant products are described as "light polished" or "re-plated " in the detail column.

The watch you purchase has a warranty against natural failure for 1 year from the date of purchase.
Please be assured that we will take responsibility for repairs even after the warranty period expires.
(If the parts are worn out, you will be charged only for the parts.)
*Cartier Complete Service watches carry a Cartier warranty for two years from the date of the repair statement.

The customer will be responsible for the "round trip" shipping cost for the repaired item.

Q. Is it possible to pay for credit cards or bonus?
(only domestic credit cards)

At stores, credit card installments and bonus payments are possible.
Online shopping is not available on the cart system. If you wish, we will send you a payment link that can be paid or bonus payment by e -mail, so please contact us separately.

Q. Is it possible to reserve?

If you would like to purchase at the store, you can reserve it from the day before your arrival date.
Reservation form Please make a reservation.
(It cannot be reserved at the under review)

Basically, you cannot reserve products in online shopping.

In addition, both at the store and online shopping can be reserved for up to one month by keeping the 10%of the product price included as a deposit.
(Please note that the deposit will not be refunded even if the purchase is canceled.)

Q. What is the payment method?

At the store
·cash
・ Various credit cards
Can be used.

In online shopping,
・ Various credit cards
・ PayPal

(Only domestic)
·Bank transfer
・ Cash on delivery (Sagawa Express)
・ JACCS shopping loan
Can be used.

For more information Here

Q. Can I return or exchange products?

Both over store sales and online shopping cannot be returned or exchanged for customer reasons or canceled after ordering.