About overhaul

Your request can be made in person or by delivery.

Overhaul referring to the “Disassembly Inspection Cleaning '' is a type of  maintenance process on disassembling the entire movement of the watch, inspecting, cleaning and washing parts, repairing, lubricating, adjusting, and reassembling.

A watch is a collection of valuable parts, the movements of gears, springs, and other parts. Long-term use of a watch can cause deterioration and oxidation of lubricating oil that makes the watch rust and decay.

Leaving problems behind might lead to a lack of precision and cause damage to the parts, leading the watch irrecoverable. To prevent this, an overhaul maintenance will minimise the need for parts replacement and reduce cost in case of a breakdown.

Although there is no recommended overhaul period for battery-powered watches, unlike mechanical watches, they use mechanical oil for the internal parts, and if a watch is used for a long period of time, the oil can get dry and cause malfunctions. We recommend overhauling your watch if it does not work properly after battery replacement or if there is any inaccuracy.

We recommend every 3 to 5 years for mechanical watches, and every 5 to 7 years for quartz watches.

Even if the watch has no issue with the mechanism, deterioration and oxidation of lubricant oil, and corrosion of parts may occur. That is why we recommend periodic overhauls to ensure a long life for your watch.

【Overhaul basic fee】

Mechanical watches (hand-wound and self-winding)

・Omega, Cartier, Japanese watches ¥16,500-

・Rolex and others ¥27,500-

Battery-powered watches (including battery replacement)

・Cartier watches ¥16,500-

※The above prices are for watches purchased at our store.

※Parts replacement will be charged separately.

※The prices include tax.

【Delivery term of overhaul】

We keep watches for approximately 3 weeks, however, if parts need to be arranged, it may be longer. In addition, a price estimate is required, so the delivery can take longer than the usual time. 

Repair reception (in-store)

If you wish to receive your order in store, please make a reservation.

Repair reception (delivery)

If you would like to have your product repaired by mail, please contact us using the inquiry form below.
After confirming the repair details provided by the customer, we will reply by email.
Please check your reply email from our store and ship your watch to the address below.


Delivery address for repaired items: 135-0064
Tokyo, Koto-ku, Aomi 2-7-4 the SOHO 622
REGALO vintage watch
TEL:03-4363-5749


[Points to note when shipping]

When shipping your watch, please use cushioning material to pack it in a way that will prevent it from being damaged.
Please use a shipping method with insurance and tracking. (We are not responsible for any accidents such as loss during shipping.)

※Shipping will be borne by the customer.

Repair costs can be paid for by credit card, bank transfer or cash on delivery.

CONTACT

*Please state the model name of the watch you wish to have repaired and the details of the repair in the inquiry details section.

 

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