About battery replacement

We will replace the batteries of watches purchased at our store for free.

A battery-powered watch will stop working approximately after 1.5 to 2 years.

To prevent leakage, please request battery replacement as soon as possible after the battery stops.

Battery replacement requests can be made in person or by email. 

When Visiting

Our store is fully reservation-only.

If you wish to visit us, please make a reservation here.

For delivery

If you wish to have your battery replaced by shipping, please contact us by clicking the CONTACT button below.

Please pack your watch with cushioning material and use a shipping service with warranty and tracking (such as Yu-Pack or Yamato Transport's delivery, etc).

*The customer is responsible for all shipping fees to and from the store. Please note that the return postage will be charged on arrival.

*Do not send the watch by Yamato Transport's delivery Compact, Japan Post's Letter Pack, etc.

We will inform you of the details by email as soon as we receive the watch.

Shipping address

Postal Code 819-0002

Takagi Bldg, 2F, 4-22-5, Meinohama, Nishi-ku, Fukuoka City, Fukuoka, Japan

tel. 092-834-7474

Regalo Vintage Watch