Repair of watches purchased at other stores

We also accept repairs for watches purchased elsewhere.
Your request can be made in person or by delivery.


The repair fee schedule (tax included) can be found here.

【overhaul】

Battery-powered: from 16,500 yen
Mechanical: from 27,500 yen
Chronograph from 44,000 yen
*Additional parts fees may apply.
*Prices may vary depending on the brand and model, and additional "special labor charges" may be required.

[New finish ]
・If combined with overhaul, from 11,000 yen
・If you only want to finish, the price starts from 16,500 yen


[Re-plating ]
From 33,000 yen

*We do not accept repairs for re-plating alone, so please apply for both re-plating and overhaul together.

【Battery replacement】
Analog battery replacement
from 1,100 yen

[Belt replacement]
Belt cost only: from
5,500 yen

[Notes for bring-in repairs]
*We do not accept requests for quotes only.
*Please refrain from cancelling as we will inform you of the approximate cost at the time of reception.
*We do not offer partial repairs, so please apply for both repairs and an overhaul.

Repair reception (in-store)

If you wish to receive your order in store, please make a reservation.

Repair reception (delivery)

If you would like to have your product repaired by mail, please contact us using the inquiry form below.
After confirming the repair details provided by the customer, we will reply by email.
Please check your reply email from our store and ship your watch to the address below.

Delivery address for repaired items: 135-0064
Tokyo, Koto-ku, Aomi 2-7-4 the SOHO 622
REGALO vintage watch
TEL:03-4363-5749

[Points to note when shipping]

When shipping your watch, please use cushioning material to pack it in a way that will prevent it from being damaged.
Please use a shipping method with insurance and tracking. (We are not responsible for any accidents such as loss during shipping.)

※Shipping will be borne by the customer.

Repair costs can be paid for by credit card, bank transfer or cash on delivery.

CONTACT

*Please state the model name of the watch you wish to have repaired and the details of the repair in the inquiry details section.

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